At Nylabone Pet Shop, we understand that when your furry family member is waiting for their new orthopedic bed or exciting chew toy, every minute feels like an eternity. That’s why we’ve designed a delivery service that’s as thoughtful as our products—combining speed, reliability, and global reach to keep tails wagging from Waretown to Wellington.

🐾 Good to know: We ship to most countries worldwide (excluding some remote areas and parts of Asia) using premium carriers. All orders are processed within 1-2 business days—because we know your pet’s comfort can’t wait!

Your Delivery Options

Fastest Standard Shipping: $12.95

When Fido’s new bolster bed can’t arrive soon enough:

  • Handled by DHL or FedEx for premium service
  • Delivered in 10-15 days after dispatch
  • Real-time tracking from our warehouse to your doorstep
  • Recommended for time-sensitive orders (like stain removers after an “accident”)

Free Economy Shipping: $0 on orders over $50

Perfect for well-planned purchases of pillow beds or toy bundles:

  • Shipped via EMS for cost-effective delivery
  • Arrives in 15-25 days after dispatch
  • Tracking included for peace of mind
  • Ideal for bulk orders of poop bags or seasonal shopping

From Our Warehouse to Your Pet’s Doorstep

Every Nylabone Pet Shop order begins its journey at our Waretown headquarters, where our pet-loving team personally packs each item with care—because we know that chew toy isn’t just a product, it’s your pup’s next favorite thing.

Processing Time: We work at “dog years” speed! Orders placed before 2 PM EST ship the same day, with all others dispatched within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information the moment your package starts its journey.

International Pet Parents, Rejoice!

Whether you’re a Comfort Seeker in Paris ordering an orthopedic bed or a Practical Caretaker in Sydney stocking up on stain removers, our global shipping network ensures:

  • Customs-friendly documentation for smooth border crossings
  • Responsive customer service at [email protected] for any delivery questions
  • Transparent pricing with no hidden import fees

🛍️ Pro Tip: Combine multiple items (like a pillow bed + chew toys) to reach the $50 free shipping threshold—your wallet and your pet will thank you!

Hassle-Free Returns Because We Stand By Our Products

If any item doesn’t meet your pet’s exacting standards (we know how picky some chew toy critics can be!), you have 15 days from delivery to initiate a return. Simply contact our team at [email protected]—we’ll guide you through the easy process.

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect. Original shipping fees are non-refundable.

Payment Options for Every Pet Parent

We accept all major payment methods to make checkout as smooth as a well-groomed coat:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are securely processed with 256-bit encryption—because your security deserves the same protection as our premium chew toys.

Still Have Questions?

Our customer care team (staffed by actual pet owners who understand the urgency of a delayed toy delivery) is always here to help at [email protected] or via our Waretown headquarters:

Nylabone Pet Shop
3553 Front Street
Waretown, US 08758

At Nylabone Pet Shop, we don’t just deliver products—we deliver happiness, comfort, and solutions for pet parents worldwide. Because when your pet is happy, everyone’s happy!

Now go make some tails wag—shop our collections today!